The Fred Hotel Room Attendant Job Description

 

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

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ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:

• Enters and prepares the room for cleaning.

• Makes bed.

• Dusts the room and furniture.

• Replenishes guestroom and bath supplies.

• Cleans the bathroom.

• Cleans the closet.

• Vacuum and mop all floors.

• Checks and secures the rooms.

• Replenish amenities according to the operational standards.

• Deliver and retrieve items on loan to guests e.g. iron and ironing boards

• Ensure security of guest rooms and privacy of guests

• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

• Cleans guest bathroom/bed room/floor corridor.

• Responsible for replenishment of guest complimentary water.

• Responsible for the cleanliness and maintenance of his work area.

• Responsible for the Hotel property in the work area.

• Providing turndown services as per requirement.

• Responsible for following the standard operating procedures.

 

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

 

Education:

A secondary school diploma is preferred.

 

Experience:

Previous hotel-related experience desired.