Room Attendant Supervisor
The Fred Hotel Room Attendant Supervisor Job Description
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:
All the Roles & Responsibilities found in The Fred Hotel Room Attendant, Housepersons and the Laundry Attendant plus the following:
Lead, train and supervise Room Attendants, House Persons and Laundry Attendants at the hotel to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of, assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of rooms to Hotel Manager and Front Desk Agents
Monitor work schedules, lost and found program, stock rooms and carts and designated inventories
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Perform Room Attendant, Laundry Attendant and/or Houseperson duties, as needed
Assist in performance evaluations of Room Attendant, Laundry Attendant and/or Houseperson , as needed
Respond to special guest requests in a timely, friendly and efficient manner
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
A secondary school diploma is preferred.
Previous hotel-related experience desired.