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The Fred Hotel Maintenance Employee Job Description

Position Summary

The Hotel maintenance employee is responsible for common areas, meeting spaces, restaurant, bar, sauna, fitness center, pool area and hotel guestroom preventative maintenance and assists in the repairs and maintenance of hotel equipment including mechanical equipment such as pumps and motors.

Essential Job Functions

  • Inspect hotel regularly to ensure it meets safety standards

  • Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, pools)

  • Keep all mechanical areas in a neat and orderly condition.

  • Engage in flexible work schedules and be available during emergencies.

  • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems

  • Ability to work under pressure situations and exercise good judgements.

  • Ability to focus attention on details, speed and accuracy.

  • Ability to ensure security of guest room access and hotel property.

  • Ability to read and understand test equipment, measuring devices, and safety manuals.

  • Maintain maintenance inventory and requisition parts and supplies as needed

  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

  • Train and instruct other members of the staff through sharing of knowledge and skills. 

  • Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. 

  • Organize repair projects in a manner that does not disturb guests

  • Plan and oversee renovations and construction

  • Act fast to resolve emergency issues (e.g. power outages)

  • Find ways to reduce hotel operating costs and conserve energy

  • Manage relationships with contractors and service providers

  • Maintain budgets, expenses and activity logs

  • Performs other duties as assigned by the General Manager of the hotel.


Supportive Job Functions:

  •  Work with flexibility during high volume periods and cover shifts when necessary within the department.

  • Communicate all information related to the property to the General Manager in a timely manner.

  • Be available and able to give local direction to guests.

  • Be available and able to give out general hotel knowledge to guest.

  • Be available to assist in taking guest luggage to rooms as needed.

  • Be available and able to assist guests with requests, questions, and problems not engineering related.

  • Work with the General Manager to ensure compliance in all safety related matters.


Specific Job Knowledge, Skills and Abilities:

  • Minimum of one-year working as a hotel maintenance engineer or other building maintenance experience. General administrative tasks are also preferred.

  •  Must be able to work a flexible work schedule to include weekends, morning, mid and night shifts. 

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

  • Must have good customer service skills

  • Must be detail oriented with outstanding organizational and communication skills.

  • Ability to exercise good judgment in regard to hotel grounds maintenance and upkeep needs.

  • Be able to maintain a clean and functional work space.

  • Ability to multi task and remain calm in a high-volume environment. 

  • Work with minimal supervision.

  • Work cohesively with co-workers as part of a team.

  • Work well under pressure of organizing and attaining production schedules and timeliness.

  • Follow directions thoroughly.

  •  Share ideas. 


Physical Requirements:

  • Light work standing and walking frequently for up to entire work shift.

  • Lifting up to 10 pounds consistently, up to 75 or more pounds occasionally.

  • Able to reach, lift, carry, push, pull, grasp, manipulate or otherwise move objects.

  • Frequent bending, squatting, twisting and turning.

  • As a seasonal property, long hours during peak periods sometimes required. 

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